Before You Visit

Planning your next adventure?
Our team are here to help with any questions you might have! Check out our top 5 most asked questions.

What are your opening hours?

We’re open daily from 9am to 5pm – no matter the weather!

Excluding Christmas Day.

Make sure you book ahead of time to avoid missing out.

How much time should I allow for our enchanted adventure?

Each ticket grants you all-day access to the General Admission activities. We recommend allowing a minimum of 2 to 3 hours to experience our ground-based adventure activities!

If you’re planning on going Tree Surfing, you’ll need to allow additional time!

Our Grand Tree Surfing experience is a 2 hour session and our Nippers Tree Surfing experience is a 1 hour session. Learn more about our Tree Surfing courses here.

Are there parking facilities?

Yes! We have free onsite parking available for guests, located at both of our entrance gates.

You can find our entrance gates at 55 Purves Road and 21 Purves Road, Arthurs Seat 3936 VIC

The carpark at 21 Purves Road is open only during peak periods with an expected high volumes of guests. Please note any directional signage as you arrive.

Can I upgrade my ticket when I arrive to include Tree Surfing?

Yes, you can, however it will be subject to availability. Peak holiday periods (school holidays, long weekends, public holidays etc.) are anticipated to have limited availability.

We always recommend checking online or phoning ahead to avoid missing out!

What are your Café and food facilities?

We have a Café on site for you to fuel up with a bite to eat or grab a delicious coffee or refreshment! Our new Park Kiosk (located near the Sky Scramble) is also available during peak periods.

Picnics are more than welcome also! Bring a rug, lunch and sit back & enjoy amongst the gorgeous gardens and natural bushland surrounds.

Want to know more? Head to our Café and Food page for more info!

Have more questions? Don’t worry, you can check out our full venue FAQ’s here.